Melbourne Business School Short Courses Negotiation and Conflict Resolution

Negotiation and Conflict Resolution

An immersive and hands-on short course that will empower you with strategies to achieve better outcomes in workplace conflict and negotiations.

2 days
3,400

Negotiation and Conflict Resolution Program Overview

All negotiations and conflicts have a common underlying structure that, once understood, allows you to go beyond traditional 'tactics' and have more constructive conversations.

All negotiations and conflicts have a common underlying structure that, once understood, allows you to go beyond traditional 'tactics' and have more constructive conversations.

Join us at Melbourne Business School for a two-day immersive and hands-on short course that will empower you with the preparation, mindset, and strategies that achieve mutually beneficial agreements and sustain healthy working relationships.

Through increased emotional intelligence, attentive listening, and strategic thinking, you will be equipped to tackle a wide range of interpersonal scenarios in various contexts. This course will provide you with practical tools and an opportunity to workshop them within an intimate cohort of accomplished professionals.

Who Should Attend the Negotiation and Conflict Resolution Program?

Professionals

Professionals who want to master the fundamentals of negotiations and build a strong foundation for exercising leadership and influence.

People Managers

Individuals who want to build confidence in discussing difficult topics and navigating emotional tension by transforming conflict into mutually beneficial outcomes.

Leaders

Leaders looking to enhance personal collaboration, assertiveness, persuasion, empathy, as well as their ability to work across and within different cultures.

Negotiation and Conflict Resolution Program Key Takeaways

Constructive Daily Interactions

  • Identify opportunities for negotiation in the workplace
  • Discover frameworks for strategically analysing, preparing for and managing negotiations
  • How to negotiate creative outcomes that maximise value.

Deepen Your Emotional Intelligence

  • Respond constructively to difficult behaviour
  • Gain clarity about when to compromise and when to walk away
  • Better understand your own approach to conflict.

Foster Stronger Professional Relationships

  • Foster more collaborative working relationships
  • Build confidence in discussing difficult topics
  • Enhance your reputation in the workplace.

Negotiation and Conflict Resolution Program Topics Covered

The program follows an intensive format over two days. The sessions have been designed to strengthen the capacity of participants in the following areas:

Negotiation icon

Negotiation

Spinning Gear icon

Conflict Resolution

Deep Listening icon

Deep Listening

Strategy icon

Strategic Thinking

Emotional Intelligence icon

Emotional Intelligence

Meet With Us

Let us answer your questions face-to-face.

Let us answer your questions face-to-face.

The best way to find out more about studying at Melbourne Business School is to speak with us. We can meet with you one-on-one at our Carlton Campus, or schedule a video conference at a time that suits you.

We can assist you with information on subjects and study materials, campus life, funding your course as well as guide you through your application.

If you're interested in studying at Melbourne Business School, please join us for an information session or contact us to arrange a time that suits you.

Negotiation and Conflict Resolution Program Key Facilitator

The program is facilitated by Chyonne Kreltszheim, who leverages her 20-plus years of experience as a lawyer, facilitator and coach to deliver engaging, thought-provoking and practical workshops that develop real skills. Chyonne was previously the CEO of an established negotiation training business with historical ties to the Harvard Negotiation Project. She delivers training in negotiation, influencing, conflict resolution, and leadership to corporate, public and not-for-profit clients across Australia, New Zealand and Asia.

I have been negotiating all of my life – and so have you. The question is, are you negotiating intentionally – or are you just winging it and hoping for the best? Ultimately, this is about empowerment – and not just a slogan, but the ability to advocate for yourself and others in a way that creates mutually beneficial outcomes.

CHYONNE KRELTSZHEIM
Key facilitator

Upcoming Sessions

This is a non-residential program. The program fee covers tuition, learning materials and meals during the workshop.

Read our full terms and conditions and other frequently asked questions for more information.

 

7 - 8 Aug Carlton
2 days
$3,400 AUD
APPLY
22 - 23 Oct Carlton
2 days
$3,400 AUD
APPLY

Program Enquiry

If you have any questions about this course, such as the next intake dates or application process, please fill out the form below with details of your enquiry and our team will respond to your request within three business days, or call us on +61 3 9349 8200 or email [email protected]. Read our Privacy Policy.