Karen Jehn (Professor of Management (Organisational Behaviour))

Professor Karen Jehn specialises in negotiation and conflict management. Her research examines intragroup conflict, group composition and lying in organisations. More recently she has looked at asymmetries of perception in workgroups-why members view the same experience differently and how this influences group and organisational outcomes.
Professor Jehn has authored numerous publications in these areas, including articles in the Academy of Management Journal, Administrative Science Quarterly, Journal of Personality and Social Psychology, Organization Science, Organization Behavior and Human Decision Processes and Journal of Business Ethics.
In her first role at the University of Pennsylvania, Karen was a Professor of Management at Wharton and a Professor of Organizational Psychology. She was also an Associate Director of the Solomon Asch Center for the Study of Ethnopoloitical Conflict; the Research Director of the Alfred P. Sloan Foundation's Diversity Research Network; and the Chair of the Conflict Management Division of the Academy of Management.
At Leiden University in the Netherlands, she was Professor of Social and Organizational Psychology; and the Director of the Research Masters program; and she served on the board of the National Science Foundation of the Netherlands.
She has served on the editorial board of many science and management journals including Administrative Science Quarterly, Academy of Management Review, the Journal of Organizational Behavior, and the International Journal of Conflict Management where she was an Associate Editor.
She is also editor of the Social Science Research Network, Conflict and Dispute Resolution Journal and Negotiation and Conflict Management Research.
Professor Jehn has won more than 50 awards and grants for her work from international associations. Her work has been cited over 10,000 times in high-impact international journals and Leiden University named her the most frequently cited psychologist in the nation.

Teaching Areas
Full-time MBA
Part-time MBA

Research Areas
Group processes
Conflict management 

Publications & Working Papers
​Jehn, K. A., De Wit, F. R. C., Baretto, M. & Rink, F. (2015). “Task conflict asymmetries: effects on expectations and performance.” International Journal of Conflict Management, 26(2), 172-191.

Jonsen, K., Jehn, K. A., Rispens, S. & Greer, L. L. (2015) “Conflict contagion: a virus to watch for and treat early.” The European Business Review, March-April issue, 63-66.

Weingart, L., Behfar, K., Bendersky, C., Todorova, G. & Jehn, K. A. (2015). “The directness and oppositional intensity of conflict expression.Academy of Management Review. 40(2), 235-262. Academy of Management Conflict Management Division Best Empirical Theoretical  Paper Award 2014.

Jehn K. A. & Scott, E. (2015). “'Lies in the sky: effects of employee dishonesty on organizational reputation in the airline industry.” Business and Society Review, 120(1), 115-136.

Van der Haar, S., Segers, M., Jehn K. A. & Van den Bossche, P. (2015). “Investigating the relation between team learning and the team situation model.” Small Group Research, 46(1), 50-82.

Ashkanasy, N. M., Ayoko, O. B. & & Jehn, K. A. (2014). “Understanding the physical environment of work and employee behavior: an affective events perspective.” Journal of Organizational Behavior, 35, 1169-1184.

Jehn K. A. & Techakesari, P. (2014). “High reliability team success and viability: New directions for disaster respondents and community health.” International Journal of Conflict Management, Conflict Management Special Issue. 25(4), 407-430. Emerald Group Highly Commended Paper of 2014.

Meister, A., Jehn, K. A., & Thatcher, S. M. B. (2014) “Feeling misidentified: the consequences of internal identity asymmetries for individuals at work.” Academy of Management Review, 39(4), 488-512. Top 3 AMR Best Paper Award; Deans' Certificate for Research Excellence for 2014, Melbourne Business School.

Ashkanasy, N. M., Ayoko, O. B. & Jehn, K. A. (Eds.) (2015). The Psychology of Office Space Design. Springer Publishing.

Ayoko, O. B., Ashkanasy, N. M. & Jehn, K. A. (Eds.) (2014). Handbook of Conflict Management Research. Cheltenham, U.K.: Edward Elgar Publishing. Publisher awarded Frankfurt Book Fair Academic & Professional Publisher of the Year 2014.

Sturm, S., Jehn, K. A., Bezrukova, K., Elting, H., Egan, M., Scott, E., Zanutto, E., Tudor, P., Derry, R., Hernandez, H. & Holland, R. (2002). Probing the complexities of diversity in the workplace and its influence on performance. The George Harvey Program on Redefining Diversity: Value Creation through Diversity, Volume II. The Wharton School, University of Pennsylvania.
Book chapters:
Ashkanasy, N., Ayoko, O. B. & & Jehn, K. A. (2015). “I need my space, you’re in my face! The influence of spatial density on employees’ emotions, territorial behavior, and outcomes.” In C. E. J. Härtel, N. Ashkanasy & W. Zerbe (Eds.), Research on Emotions in Organizations, Vol. 11 “New ways of studying emotion in organizations”. Forthcoming.

Van der Kamp, M., Tjemkes, B. V. & Jehn K. A. (2015). “Faultline deactivation: Dealing with activated faultlines and conflicts in global teams.” In J. L. Wildman & R. L. Griffith (Eds.), Leading Global Teams: Translating the Multidisciplinary Science to Practice, pp. 269-293. New York, U.S.: Springer.

Jehn K. A., Jonsen, K. & Rispens, S. (2014). “Relationships at work: intragroup conflict and the continuation of task and social relationships in workgroups.” Current Topics in Management, Vol. 17, pp. 1-23, Greenwich, C.T.: JAI Press.

Ayoko, O. B., Ashkanasy, N. M. & Jehn, K. A. (2014). “Introduction.” In O. B. Ayoko, N. M. Ashkanasy & K. A. Jehn (Eds.), Handbook of Conflict Management Research, pp. xviii-xxxi. Cheltenham, U.K.: Edward Elgar.

Jehn, K. A. (2014). “Types of conflict: the history and future of conflict definitions and typologies.” In O. B. Ayoko,  N. M. Ashkanasy & K. A. Jehn (Eds.), Handbook of Conflict Management Research, pp. 3-18. Cheltenham, U.K.: Edward Elgar.

Bendersky, C., Bear, J., Behfar, K., Weingart, L. R., Todorova, G. & Jehn, K. A.  (2014). “Identifying gaps between the conceptualization of conflict and its measurement.” In O. B. Ayoko, N. M. Ashkanasy & K. A. Jehn (Eds.), Handbook of Conflict Management Research, pp. 79-89. Cheltenham, U.K.: Edward Elgar.

De Wit, F. R. C., Jehn, K. A. & Scheepers, D. (2014). “Coping with intragroup conflict.” In O. B. Ayoko, N. M. Ashkanasy & K. A. Jehn (Eds.), Handbook of Conflict Management Research, pp. 221-235. Cheltenham, U.K.: Edward Elgar.

Ayoko, O. B., Ashkanasy, N. M. & Jehn, K. A. (2014). “Approaches to the study of employees’ territoriality, conflict, emotions and well-being.” In O. B. Ayoko, N. M. Ashkanasy & K. A. Jehn (Eds.), Handbook of Conflict Management Research, pp. 363-381. Cheltenham, U.K.: Edward Elgar.
Working papers:
Van der Kamp, M., Tjemkes, B. V. & Jehn, K. A. (2015). “It takes three teams (or more) to tango: a multiteam system framework to investigate alliance teams.”

De Wit, F. R. C., Jehn, K. A, Scheepers, D. T, Steinel, W. & Harinck, F. “The worrywarts’ impediment: how anticipatory stress influences negotiation outcomes.”

Rupert, J. & Jehn, K. A. “When subgroups fuse and divide: effects of faultlines on team learning and customer satisfaction.”
Bezrukova, K., Spell, C. S. & Jehn, K. A. “Faultlines and Climate Change.”

Rispens, S., Jehn, K. A. & Rexwinkel, R. (2010). “Asymmetry in dual career and commuting couples.” SSRN Top Ten download list for CSN: General Cognitive Social Science, HRN Women's & Gender Studies Research Network, MRN Negotiations & Dispute Resolution Network, WGS Subject Matter and HRN Forthcoming Research Networks.

Bezrukova, K., Jehn, K. A. & Gounder, M. “Persistence and visibility of group faultlines: the effects of team identity on the group faultlines-conflict link.” SSRN Top Ten download list for The NEG Conferences & Meetings Recent Hits.
Papers under review:
Rupert, J. & Jehn, K. A. (2015). “Being different but close: How and when faultlines enhance team learning.” Submitted to British Journal of Management.

Li, J., Jehn, K. A., Zhu, H., Cai, Z. & Chu, C. W. L (2015). "The relationship between gender-related asymmetrical effects and firm performance, the moderating effect of diversification strategy.” Submitted to Organization Studies.

Meister, A., Sinclair, A. & Jehn, K. A. (2015). “Don’t put me in that box!”: women leaders navigating identity asymmetries at work.” Submitted to The Leadership Quarterly.

Huettermann, H., De Wit, F. R. C., Diewald, J., Greer, L. L., Boerner, S. & Jehn, K. A. (2014). “Diversity and conflict: A meta-analysis.” Submitted to Journal of Applied Psychology.

Bezrukova, K., Spell, C.S., Perry, J. & Jehn, K.A. (2014). “A meta-analytical integration of over 40 years of research on diversity training evaluation.” Revise and resubmit at Psychological Bulletin.

Conlon, D., Jehn, K. A. & Greer, L. L. (2014). “When can lifestyle differences benefit teams? The effects of marital diversity on team outcomes over time.” Under review at Organizational Behavior and Human Decision Processes.
Karen Jehn Qualifications: PhD and MS (Northwestern University) B.S. (University of Wisconsin) Professor of Management (Organisational Behaviour) PhD and MS (Northwestern University) B.S. (University of Wisconsin) Contact: