Karen (Etty) Jehn joined Melbourne Business School in 2008 as a Professor of Management.

Upon completing her PhD in Organisational Behaviour at Kellogg Graduate School of Management, Karen held a number of professorial positions at Leiden University, University of Pennsylvania and Stanford University.

Karen has expertise in the areas of diversity, teamwork and negotiation and has worked with companies such as AT&T, NASA, Xerox, Federal Express, AGSM, the United States Postal Service and more.

Karen’s research has been published and extensively awarded in renowned journals, including the Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Academy of Management Review and Academy of Management Journal. Her papers have also received accolades from the Dean of Melbourne Business School, and the University of Melbourne.

In addition to her research, Karen teaches Advanced Organisational Behaviour and Negotiations on the MBA and PhD programs.


The effects of conflict asymmetry on work group and individual outcomes’, Jehn, KA, Rispens, S & Thatcher, SMB, 2010, Academy of Management Journal, vol. 53, no. 3, pp. 596–616. Winner of the Best Paper Award at the Work and Organizational Psychology Conference, 2010; Most Influential Paper Award, International Association of Conflict Management, 2012.

A multimethod examination of the benefits and detriments of intragroup conflict’, Jehn, KA, 1995, Administrative Science Quarterly, vol. 40, no. 2, pp. 256–282. Best Article Award, 1997, International Association for Conflict Management; Best Article Award, 2000, Academy of Management; Most Influential Article Award, 2004, CMD, Academy of Management.

Handbook of Conflict Management Research, Ayoko, OB, Ashkanasy, NM & Jehn, KA (eds), 2014, Edward Elgar Publishing, Cheltenham, UK. Publisher awarded Frankfurt Book Fair Academic & Professional Publisher of the Year 2014.

‘High reliability teams: new directions for disaster management and conflict’, Jehn, KA & Techakesari, P, 2014, International Journal of Conflict Management, special issue, vol. 25, no. 4, pp. 407–430. Emerald Group Highly Commended Paper 2014; Emerald Literati Award for Highly Commended Paper 2015.

The directness and oppositional intensity of conflict expression’, Weingart, L, Behfar, K, Bendersky, C, Todorova, G & Jehn, KA, 2015, Academy of Management Review, vol. 40, no. 2, pp. 235–262. Academy of Management Conflict Management Division Best Empirical Theoretical Paper Award 2014.



Redmond Barry Distinguished Professorship, University of Melbourne, 2016.

Certificate for Research Excellence for 2015, Melbourne Business School, University of Melbourne.

Best Empirical Theoretical Paper Award (with Weingart, L as 1st author), 2014, Academy of Management Conflict Management Division.

Dean’s Certificate for Research Excellence (Flache, M, Tak√°cs, AK & Jehn, KA) 2013, Melbourne Business School, University of Melbourne.

Outstanding Paper, 2013, International Journal of Conflict Management.

Best Paper Award (with Zhao, EY as 1st author), 2013, Directions in Management and Organization Theory: Best Papers from the 1st Management Theory Conference.

Contact: k.jehn@mbs.edu

Karen Jehn
PROFESSOR OF MANAGEMENT QUALIFICATIONS PHD, ORGANISATION BEHAVIOUR, JL KELLOGG GRADUATE SCHOOL OF MANAGEMENT, NORTHWESTERN UNIVERSITY MSc, ORGANISATION BEHAVIOR, JL KELLOGG GRADUATE SCHOOL OF MANAGEMENT, NORTHWESTERN UNIVERSITY BSc, INDUSTRIAL/ORGANISATIONAL PSYCHOLOGY, SUMMA CUM LAUDE, UNIVERSITY OF WISCONSIN AREAS OF EXPERTISE Conflict management, organisational behaviour, group processes and team effectiveness, research methodology, workplace diversity TOPICS Crisis management, dishonesty, constructive and destructive leadership INDUSTRIES Telecommunications, postal, government, transport, education, commerce and technology GEOGRAPHIES Australia, US, the Netherlands and China Contact: