Stakeholders and Internal Influence


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Next Sessions

Please apply 4-6 weeks prior to program commencement.


Stakeholders and Internal Influence

Gain the support you need to accomplish your goals. This practical, evidence-based learning experience is designed to develop your ability to drive influence, build rapport and trust, negotiate for mutual gain and know when to use official channels.

By participating in a series of simulations and discussions, you’ll identify areas of self-improvement and form a clear plan of how to persuade a diverse range of stakeholders in the future.

You will build a tool kit to improve your understanding of the dynamics behind negotiations and learn how to navigate them to great effect. By examining the way you communicate and manage conflict, and the issues your style could cause, you will ensure workplace discussions and outcomes are always positive.

The program consists of two full-day, facilitated modules, separated by a four-week intervention period at your workplace, providing the opportunity to reflect, refine and apply your new knowledge and skills.


The program may be undertaken in an assessed mode, leading to an accredited Specialist Certificate from the University of Melbourne. Learn more.

Who should attend?

  • Professionals involved in the higher management of stakeholders

Key benefits

By the end of the program, you will be able to:
  • Understand personal conflict and communication styles (of both yourself and others)
  • Demonstrate adaptive communication skills
  • Understand how to effectively approach diverse workplace scenarios
  • Apply stakeholder mapping to team, department, organisation and/or industry
  • Understand how to measure communication effectiveness of yourself, your team and your organisation.

Program journey

Spanning ten weeks, and involving two full-day modules, a four-week workplace intervention and extensive pre- and post-work and assessment, this program will provide a clear action plan for influencing a diverse range of stakeholders. You will engage in a series of simulations and discussions and use robust instruments to gain actionable insights.

Program preparation

  • Pre-readings, a ‘challenging scenario at work’ personal case study, and an interview with your supervisor in the two weeks before the workshop commences.


Topics covered in the two, full-day workshops include:

  • Your conflict and communication style, and its influence
  • Building relationships and connection
  • Effective conversations and providing support/coaching to team members
  • Understanding your team members, your colleagues, and your organisation.

The four-week workplace intervention involves:

  • Additional readings and self-assessment
  • Applying your new knowledge and skills to your personal case study
  • Writing a reflective journal
  • Connecting with your ‘accountability partner’.

Download brochure for detailed program information.


John Trevillyan
Program Director

John-Trevillyan_200x133px.jpgJohn brings more than 20 years of international executive education experience to the program. His outstanding understanding of educational methodologies and approaches allows him to design and deliver innovative programs, specialising in management.
As a partner in Negotiation Education Australia, John provides negotiation programs to such clients as Bunnings and Honda and has delivered decision-making programs for NAB and Racing Victoria. He has also provided similar programs to not-for-profit organisations, including Vision Australia and Baptcare.

John has worked in executive education extensively in Australia, Europe, the USA and Asia Pacific, where he has designed and directed best practice, enterprise bargaining and negotiation programs for Fresenius Kabi, AXA Asia Pacific, ASX, AMP and many other companies. He is an expert in facilitating programs in different cultural contexts.

Dates and fees



*When undertaken on an assessed basis as part of a Specialist Certificate, course fees are GST exempt.
This program is non-residential. The program fee covers tuition and meals during the workshop. Please apply 4-6 weeks prior to program commencement.

Specialist Certificate pathway

This program may be undertaken in an assessed mode, leading to an accredited Specialist Certificate from the University of Melbourne. The Specialist Certificate provides the flexibility to tailor your course to your specific developmental needs by choosing from a select range of open programs.


  • Pre-workshop supervisor interview, due before the workshop begins (worth 10%)
  • A 500-word personal case study and corresponding write-up, due before the workshop begins (worth 10%)
  • A 45-minute, conflict-and-communication-style assessment during the workshop (hurdle requirement)
  • Effective participation and engagement in a 60-minute, recorded communication and influence activity during the workshop (worth 20%)
  • A 1500-word reflective paper on your workplace intervention and classroom material, due post-workshop (worth 60%)


If you undertake this program in an assessed mode, the fee is A$3,000 and GST exempt.

How to enrol

To enrol in this program as part of a Specialist Certificate, click on the relevant link below:

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